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Ordering Information

   Please keep in mind that vintage costume jewelry pieces are one-of-a-kind or difficult to find.   

Although the jewelry offered for sale is vintage and often pre-owned, each piece has been lovingly "detailed" to assure that it's at its best and ready to wear.  Every attempt is made to be accurate in the descriptions and images of items.  Please be aware that colors and appearances may vary due to different browsers and monitors used by the viewer.  Additional information or images will be provided upon request, so please ask questions about size, condition, appearance or markings before ordering.  Just email me for more info.

By placing an order with Emerald City, you are agreeing to the policies set forth on this page.

 

Orders

To place an order with Emerald City Vintage Costume Jewelry, just click the Order button below.  A new window will open with an Order Form to be completed.  Please be sure to complete all fields.  Confirmation of your order and your invoice will be sent via email.  (See also shipping, below.)

The item(s) ordered will be held once you have acknowledged the invoice.  Items are held, pending payment, for 5 calendar days from the original order date.  After that, they will be returned to inventory for sale.

Note: if the order form doesn't pop-up for you to complete, please email with your name, shipping address and desired items.

Payment

California residents: payment must pay the applicable sales tax or provide a valid resale number and signed resale certificate.

Check or Money Order:

Please make payment, in US dollars, by check, or money order payable to: Elizabeth Rowlands. Items paid by money order will be shipped at once.  If paid by personal check, check clearance is required before shipping.   Checks are accepted for US customers or those with US banks only.  Mailing address is listed below.

Credit Card or Electronic Payment:  

Credit Card and electronic payments are available through PayPal, a secure internet service.  Shipment will only be made to confirmed addresses.  Payment will be made to my registered account:  emcity@sonic.net 
Not a PayPal member yet? Click the logo to visit the site and register.
Western Union money transfers are also accepted for international transactions.

Shipping

Shipping charges will be paid by the customer.  All items for U.S. customers will be shipped via USPS priority mail, insured, unless other arrangements are made in advance.  Shipping charges will be detailed in the Invoice.   Signature confirmation is required on packages valued at more than $250.

For items traveling outside the United States, shipping methods and the applicable charges will be determined during the ordering process.  Items will be insured and are usually shipped via USPS International Priority Mail.  Please keep in mind that your order may be subject to import duty and taxes in your country, and these are your responsibility.  To comply with international shipping laws, packages are shipped with the appropriate customs documentation with the full retail value declared.  To avoid loss from theft, contents are described as "used fashion accessories".  Your phone number is required for international shipments.

If you need a faster shipping method, please note this in the comments section of the order form so the appropriate shipping method will be chosen and invoiced for your order.

Return Policy

Emerald City strives to make you happy and sparkly, and encourages you to request any additional item information before ordering.  If, however, you are not pleased with your purchase, please notify me immediately (within 24 hours) after receiving your merchandise. Returns must be made within 5 days of receipt and notification.  Only pre-approved returns will be accepted.  Your refund or credit will be issued upon the receipt of the item in the same condition as it was shipped to you.  Items for return must be properly packed, shipped and insured.  Refund or credit will be for the cost of the item excluding shipping charges.  A restocking fee may also apply.

Layaway

Please contact me regarding layaway information and policies.

 

Elizabeth Rowlands
PO Box 5735
Santa Rosa, CA 95402

    

Questions? 

Please email me:    

 

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This website was designed and created by Elizabeth M. Rowlands, proprietor of Emerald City Vintage Costume Jewelry

      Copyright 1998-2017  Elizabeth M. Rowlands    All rights reserved.